Pasal 01
Informasi yang Kami Kumpulkan
Kakap33 collects several categories of information from users to provide optimal services and meet regulatory obligations.
- ◆Identity Data: Full name, date of birth, and official ID number for account verification purposes
- ◆Contact Data: Email address, phone number, and residential address
- ◆Financial Data: Bank account information, e-wallet, and transaction history required for deposit and withdrawal processes
- ◆Credentials: Encrypted username and password for account access
- ◆Automatic Data: IP address, device type, browser, general location, and activity logs collected automatically when you use the platform
Pasal 02
Cara Penggunaan Data
Collected information is used in a limited manner for the following purposes:
- ◆Secure management and maintenance of user accounts
- ◆Accurate processing of deposit and withdrawal transactions
- ◆Identity verification to prevent account misuse
- ◆Prevention of fraud, money laundering, and other illegal activities
- ◆Service quality improvement based on usage analysis
Pasal 03
Berbagi Data dengan Pihak Ketiga
Kakap33 never sells user personal data to any party. Data is only shared in a limited manner with trusted partners bound by non-disclosure agreements (NDA):
- ◆Payment service providers for processing financial transactions
- ◆Identity verification (KYC) partners for regulatory compliance
- ◆Game providers for game service delivery
All third-party partners have undergone a rigorous selection process and must meet data security standards equivalent to Kakap33's internal policies.
Pasal 04
Keamanan Data
We implement comprehensive security measures to protect user information:
- ◆256-bit SSL encryption for all data transmissions between users and servers
- ◆Password hashing using bcrypt/Argon2 so they cannot be read in their original form
- ◆Firewall and intrusion detection systems to block unauthorized access
- ◆Role-based access control (RBAC) to limit internal data access
- ◆Regular security audits by internal teams and independent third parties
Pasal 05
Penyimpanan & Retensi Data
User data is stored according to operational needs and applicable legal obligations:
- ◆Active accounts: Data is stored as long as the account remains actively used
- ◆Closed accounts: Data is retained for 5 years after closure
- ◆Financial transaction data: Stored for 7 years in accordance with financial regulations
- ◆Security logs: Retained for 2 years for security investigations
Pasal 06
Kebijakan Cookie
Kakap33 uses cookies to enhance user experience. There are two types of cookies we use:
- ◆Essential Cookies: Required for the platform to function properly, including authentication and session security
- ◆Analytics Cookies: Help us understand platform usage patterns for continuous service improvement
You can manage your cookie preferences through your browser settings. Disabling essential cookies may affect platform functionality.
Pasal 07
Hak Pengguna
As a Kakap33 user, you have the following rights over your personal data:
- ◆Right of Access: Request a copy of the personal data we store
- ◆Right of Correction: Update or correct inaccurate data
- ◆Right of Deletion: Request data deletion in accordance with applicable terms
- ◆Right of Restriction: Limit how we process your data
- ◆Right of Portability: Receive data in a machine-readable format
- ◆Right of Objection: Refuse data processing for specific purposes
User rights requests will be processed within a maximum of 30 business days from receipt of the request.
Pasal 08
Perlindungan Anak
The Kakap33 platform is intended only for users aged 18 and above. We do not intentionally collect data from individuals under that age. If an account belonging to an underage user is found, that account will be immediately deactivated and all related data will be deleted.
Pasal 09
Perubahan Kebijakan
Kakap33 reserves the right to update this privacy policy at any time. Any material changes will be notified at least 7 days before becoming effective via email and/or SMS notification to all registered members. Use of the platform after the effective date of changes is considered acceptance of the latest policy.
Pasal 10
Hubungi Kami
For questions, requests, or complaints regarding this privacy policy, please contact us through one of the following channels:
Live Chat
Available 24/7 via the chat icon on the platform
Contact our CS team via WhatsApp
Telegram
@kakap33official